24/7 Nurse Line
If you have an emergency or questions for a nurse, you can call around the clock 24/7. The NurseLine provides you with accurate health information anytime of the day or night. You will receive one-on-one counseling with experienced nurses via a convenient toll-free number 877-636-3720. A staff of experienced nurses is trained to address common healthcare concerns such as medical triage, education, access to healthcare diet, social/family dynamics and mental health issues.
Specifically, the 24/7 NurseLine features:
A skilled clinical team — a registered nurse RN that helps assess your systems, understands medical conditions, ensures you receive the right care in the right setting, and refers you to programs and tools appropriate for your condition.
Bilingual RNs, language line and hearing impaired services.
Access to the AudioHealth Library, containing hundreds of audiotapes on a wide variety of health topics.
Proactive callbacks within 24 to 48 hours, referrals to 911 emergency services, poison control, and identification of emergent or urgent care for children.
Referrals to relevant community resources.